HELP
Frequently asked questions
Ordering, delivery and product sourcing. For anything else, message Chic Synx on WhatsApp.
Where do you deliver?+
We deliver across Nigeria. Delivery is complimentary, and we confirm the useful location details with you on WhatsApp.
How do I place an order?+
Add your picks to the bag, enter your details, and continue to Paystack. We confirm delivery details with you on WhatsApp after payment.
How do I pay?+
Payment is handled securely through Paystack at checkout. Your order is only confirmed after Paystack verifies the transaction.
Where are products sourced from?+
Our small-run edit comes from Lagos, the UK and the US. Each product shows its sourcing or availability note on the listing.
Can I save products for later?+
Yes. Use the heart on a product card or product page to keep it in your favorites on that device. You can move favorites into the cart whenever you are ready.
How do I follow up on an order?+
Use the Track order page to open a direct WhatsApp message with your order reference, or message the number in your confirmation.